What will happen if my expense is ineligible under the FSA plan?

If, at any time, you respond to one of the requests for receipts and the services included on the receipt are determined to be ineligible, you will receive a letter indicating the services were ineligible and asking you to repay the plan. You may either repay the plan via check or money order, or offset the ineligible expense with other eligible expenses you have paid for out-of-pocket. Once your payment or receipts to offset have been received and processed, your card will automatically be reactivated.

For more information on flexible spending accounts please contact: 

Benefit Resource at 1-866-996-5200